Hey there! I want you to be able to watch your Extended Reading as soon as possible and understand how frustrating it can be when that isn't possible. With that in mind, please check out the FAQ below about accessing the Extended Reading, as this may provide a quick solution:
A: After your PayPal payment, simply click "Return to Merchant" or "Back to Merchant." This should take you directly to the Extended Reading. If any issues arise during this process, DON'T WORRY! Within 5-10 minutes of purchase, you will recieve a direct link to the Extended Reading in your email from a third-party called SENDOWL along with your receipt. Remember to check your spam folder just in case.
A: DON'T WORRY :) Again, Within 5-10 minutes of purchase, you will recieve a direct link to the Extended Reading in your email from a third-party called SENDOWL along with your receipt. There's no need to repurchase! Also, this link never expires and you will be able to access it again at any time.
Please let us know what is going on so we can help you! Please include information about what you purchased (E.g., Libra Extended for November) and your Paypal email so that the transaction can be easily located. We (myself or one of my wonderful assistants) do our best to get back to you ASAP; however, due to increased volume lately, please allow up to 48 hours for a response.